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New 2021 Latest Questions 700-805 Dumps - Use Updated Cisco Exam
NEW QUESTION 12
What support should an RM take from the CSM?
- A. Communicate value and the impact of Cisco solutions.
- B. Oversee the closure of contracts.
- C. Communicate new greenfield opportunities.
- D. Book customer-service briefings.
Answer: A
NEW QUESTION 13
What is the primary customer value of the Cisco Services Portfolio?
- A. On-call, 24/7 service technicians at all levels
- B. Services packages tailored to specific customer needs
- C. Customers can develop their own service offerings
- D. Services priced based on usage
Answer: B
NEW QUESTION 14
Which group of products are enterprise networking products?
- A. iWAN, Viptela, Meraki
- B. Routing, Switching, Access Points
- C. WAN, LAN, Wireless
- D. Salesforce, Box, AWS
Answer: B
NEW QUESTION 15
Which three financial metrics are critical in renewing subscriptions? (Choose three.)
- A. renewal rate
- B. net new sales
- C. close rate
- D. training costs
- E. annual re curing revenue
Answer: A,D,E
NEW QUESTION 16
Which critical task must be performed during the Qualification phase?
- A. develop a Success Plan
- B. quote delivery
- C. Renewal Plan development
- D. validate customer inventory
Answer: D
NEW QUESTION 17
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- B. help manage Discounts for Quoting
- C. gain insight into new and unique business prospects for your customers and expand sales potential
- D. Trusted Data Source for Hardware Refresh and Software renewal insights
Answer: B
NEW QUESTION 18
Which discussion point helps up sell a customer?
- A. Focus on how much it will cost the customer.
- B. Discuss changes in the network and identify any uncovered additions to the network.
- C. Focus on what the customer already has covered on the network.
- D. Discuss your prior ties and why you need the sale.
Answer: B
NEW QUESTION 19
What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?
- A. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.
- B. A limited time discount applied to Cisco products and/or services.
- C. A discount applied to refurbished or reused Cisco hardware that includes service contracts.
- D. A priority discount applied to third-party products for perpetuity.
Answer: D
NEW QUESTION 20
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1000 and $3000
- B. $3000 and $3000
- C. $1100 and $3300
- D. $1000 and $1000
Answer: A
NEW QUESTION 21
Which action can a Renewals Manager take to drive value in the account?
- A. Def ne the account forecast.
- B. Align partners on training.
- C. Removing adopt on barriers.
- D. Manage and mitigate renewal risk.
Answer: D
NEW QUESTION 22
Which success indicator for a Renewals Manager is valid?
- A. stabilized customer satisfaction scores
- B. increased deployment of licenses
- C. new product introductions
- D. on-time renewal
Answer: A
NEW QUESTION 23
How does Cisco define Business Critical Services?
- A. hardware replacement
- B. Pay-as-you-go, technology-based services
- C. subscription-based services covering the lifecycle of a technology
- D. Pay-as-you-go, services covering business-critical functions
Answer: D
NEW QUESTION 24
Which two factors drive subscription value for customers? (Choose two)
- A. continuous access to innovation
- B. up to date security protection
- C. training access
- D. freeware offers
- E. bundling of software and hardware
Answer: A,B
NEW QUESTION 25
Which task should a Renewals Manager perform during the Prospect phase?
- A. Risk Mitigation
- B. Terms negotiation
- C. Review new opportunities
- D. Risk Assessment
Answer: C
NEW QUESTION 26
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. Customer is willing to subscribe to a recommendation case to be publicly communicated.
- B. The health index of a customer is over expected targets with no red flags.
- C. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
- D. There are no open incidents 30 days before renewal dates.
Answer: A
NEW QUESTION 27
Which is the first step in a solutions-led sales approach?
- A. understand the customer's objectives
- B. examine previous purchases
- C. present quote to customer
- D. identify the latest technology release
Answer: A
NEW QUESTION 28
What is the main purpose of CCW-R?
- A. to factor customer ATR, up sell and attrition
- B. to allow customers and partner store new software subscriptions and service contracts from one tool
- C. to allow customers and partners to download renewal data
- D. to capture partner and customer bill ng preferences
Answer: B
NEW QUESTION 29
Which action should a Renewals Manager take first?
- A. Download contract data and develop a renewals strategy
- B. Meet the customer and perform a renewals diagnosis
- C. Assign an RS to priority accounts
- D. Meet and confirm the AM, CSS, CSM and their resources
Answer: A
NEW QUESTION 30
Which task is the responsibility of the Renewals Manager?
- A. managing recurring revenue risk
- B. driving adoption of specific technologies
- C. billing recurring revenue contracts
- D. managing the Success Plan
Answer: D
NEW QUESTION 31
What is the primary measurement of success for a Renewals Manager?
- A. renewal success rate
- B. upsell percentage
- C. iARR rate
- D. percentage of contracts closed
Answer: B
NEW QUESTION 32
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