700-805 Dumps with Practice Exam Questions Answers
700-805 by Cisco Specialist Actual Free Exam Practice Test
NEW QUESTION # 18
Which action can a renewals manager take to drive value in the account?
- A. Removing adoption barriers
- B. Align partners on training
- C. Define the account forecast
- D. Manage and mitigate renewal risk
Answer: D
NEW QUESTION # 19
Which statement best summarizes the intended outcome of the Success Plan?
- A. provide scheduling for resolving customer qual y issues
- B. development of a customer-centric view for achieving value from their portfolio
- C. generate financial data that indicates a customer's propensity to renew
- D. grow incremental annual recurring revenue
Answer: C
NEW QUESTION # 20
Which critical task must be performed during the Qualification phase?
- A. validate customer inventory
- B. develop a Success Plan
- C. quote delivery
- D. Renewal Plan development
Answer: A
NEW QUESTION # 21
Which statement best describes an Ask the Expert session?
- A. A pre-recorded webinar from an expert
- B. A 24-7 phone line providing expert advice
- C. A hosted educational webinar with live expert Q and A
- D. A one on one coaching engagement covering specific use cases
Answer: D
NEW QUESTION # 22
What is the key implication on-time renewals have for an IT provider company?
- A. Improved customer satisfaction
- B. Recurring business is preserved
- C. Incentives will be paid
- D. No major impact if sales are on plan
Answer: B
NEW QUESTION # 23
Which statement best describes the Success Plan?
- A. a tool for report ng actions to management
- B. the blueprint for account teams to achieve customer success
- C. a shareable document that captures all account activities
- D. a document capturing a comprehensive view of all customer health scores
Answer: A
NEW QUESTION # 24
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1000 and $3000
- B. $1100 and $3300
- C. $3000 and $3000
- D. $1000 and $1000
Answer: D
Explanation:
The annual recurring revenue (ARR) for each customer is $1000 and $1000. ARR is the total amount of money the company expects to receive from its subscribers over a year. It is calculated by summing up customers' monthly or quarterly subscription fees and multiplying them by 12 (for an annual period). It excludes one-time fees, transactional charges, and other non-recurring revenue sources. In this case, both Customer A and Customer B pay $10 per seat per month for 100 seats of WebEx. Therefore, their monthly recurring revenue (MRR) is $10 x 100 = $1000. To calculate their ARR, we multiply their MRR by 12: $1000 x 12 = $1000. The length of the contract does not affect the ARR calculation, as it only considers the revenue generated within one year.
NEW QUESTION # 25
Which action should a Renewals Manager take first?
- A. Download contract data and develop a renewals strategy
- B. Meet the customer and perform a renewals diagnosis
- C. Meet and confirm the AM, CSS, CSM and their resources
- D. Assign an RS to priority accounts
Answer: A
Explanation:
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition
NEW QUESTION # 26
What is the main purpose of CCW-R?
- A. to capture partner and customer billing preferences
- B. to allow customers and partner store new software subscriptions and service contracts from one tool
- C. to allow customers and partners to download renewal data
- D. to factor customer ATR, up sell and attrition
Answer: B
Explanation:
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience
NEW QUESTION # 27
What is the ATR on a $10, 000 one year recuring revenue contract?
- A. $10,000
- B. $10,000 divided by 12
- C. 10% of $10,000
- D. $1,200
Answer: A
Explanation:
ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations
NEW QUESTION # 28
Which service offering helps define the customer's IT vision and strategy?
- A. Optimization
- B. Advisory
- C. Training
- D. Support
Answer: B
NEW QUESTION # 29
Which product addresses network segment a in issues and is comprised of Viptela and Meraki products?
- A. SD-WAN
- B. Tetration
- C. Cloud services
- D. Security applications
Answer: A
Explanation:
SD-WAN is the product that addresses network segmentation issues and is comprised of Viptela and Meraki products. SD-WAN stands for Software-Defined Wide Area Network, which is a technology that simplifies the management and operation of a WAN by decoupling the networking hardware from its control mechanism. SD-WAN enables enterprises to use multiple types of transport services, such as MPLS, broadband, LTE, or 5G, to securely connect users to applications hosted in data centers or the cloud. SD-WAN also provides centralized visibility and control, dynamic path selection, application optimization, and security policies for the entire network.
Viptela and Meraki are two of Cisco's SD-WAN solutions that cater to different customer needs and preferences. Viptela is a cloud-first SD-WAN solution that offers advanced routing, segmentation, and security capabilities for complex enterprise networks. Viptela can be deployed on-premises or in the cloud, and supports multiple transport options, including cellular wireless. Meraki is a cloud-managed SD-WAN solution that offers simplicity, reliability, and automation for lean IT environments. Meraki can be deployed using plug-and-play devices, and provides easy configuration, monitoring, and troubleshooting through a web-based dashboard.
Both Viptela and Meraki products help enterprises address network segmentation issues by enabling them to create secure virtual networks that isolate traffic based on business intent and policy. Network segmentation improves network performance, security, and compliance by reducing congestion, preventing unauthorized access, and enforcing granular rules.
NEW QUESTION # 30
Which statement is the most accurate description of the Health Index?
- A. an ongoing measurement of customer sentiment
- B. a measurement tool for resolving specific product quality issues and adoption barriers
- C. an ongoing measurement of several key customer health indicators
- D. a tool for service providers to determine what stage of the lifecycle to offering training solutions
Answer: C
Explanation:
the Health Index is:
An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion A tool that helps Cisco and partners monitor and improve customer outcomes and experiences A score that ranges from 0 to 100, where higher scores indicate better health
NEW QUESTION # 31
Which services are contained in the CX portfolio?
- A. Support Services and Business Critical Services
- B. Support Services, Business Critical Services, Professional Services and Managed Services
- C. Support Services, Business Critical Services and Professional Services
- D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
Answer: D
NEW QUESTION # 32
Which steps to develop a renewal quote are valid?
- A. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
- B. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
- C. Position the new technology, create a Quote, Order the Quote.
- D. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
Answer: B
NEW QUESTION # 33
Which statement is the most accurate description of the Health Index?
- A. an ongoing measurement of customer sentiment
- B. a measurement tool for resolving specific product quality issues and adoption barriers
- C. an ongoing measurement of several key customer health indicators
- D. a tool for service providers to determine what stage of the lifecycle to offering training solutions
Answer: C
NEW QUESTION # 34
Which area of the success plan is the renewal manager responsible?
- A. Adoption barriers overcome
- B. Success plan hypothesis
- C. Barriers predicted
- D. Solution renewal
Answer: D
NEW QUESTION # 35
What does iARR measure?
- A. our ability to monitor product utilization, and financial growth collectively
- B. our ability to internally align renewable resources
- C. our ability to increase renewal rates through pricing controls
- D. our ability to expand upon existing customer value
Answer: A
NEW QUESTION # 36
Which statement regarding which tools can be added as value to customer and partners is invalid?
- A. Adopt on Scores which provide insight into how well customers are utilizing service and software they purchase
- B. help manage Discounts for Quoting
- C. Trusted Data Source for Hardware Refresh and Software renewal insights
- D. gain insight into new and unique business prospects for your customers and expand sales potential
Answer: B
NEW QUESTION # 37
Which critical task must be performed during the Qualification phase?
- A. validate customer inventory
- B. develop a Success Plan
- C. quote delivery
- D. Renewal Plan development
Answer: A
Explanation:
According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:
Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities Updating the ATR report with any changes or corrections
NEW QUESTION # 38
Which statement best describes an Accelerator?
- A. An on-call service for customer support
- B. A one-on-one coaching engagement covering specific use cases
- C. A one-on-one deep dive on network issues
- D. A hosted on-to-many educational webinar with live expert Q and A
Answer: B
NEW QUESTION # 39
Which group of products are enterprise networking products?
- A. iWAN, Viptela, Meraki
- B. WAN, LAN, Wireless
- C. Routing, Switching, Access Points
- D. Salesforce, Box, AWS
Answer: B
NEW QUESTION # 40
Which task should a Renewals Manager perform during the Prospect phase?
- A. Review new opportunities
- B. Risk Assessment
- C. Risk Mitigation
- D. Terms negotiation
Answer: A
NEW QUESTION # 41
Which service offering assists the customer in preparing for emerging industry trends?
- A. Advisory
- B. Trending Technical
- C. Training
- D. Managed
Answer: A
NEW QUESTION # 42
......
Free Cisco Specialist 700-805 Exam Question: https://www.testpassed.com/700-805-still-valid-exam.html
700-805 dumps & Cisco Specialist sure practice dumps: https://drive.google.com/open?id=1CDlWh0pTn8TJEKAPP5C3f93CWoE3H95z