Salesforce AP-203 Test Passed : Communications Cloud Accredited Professional

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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A) Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
B) Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
C) Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
D) Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

2. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
B) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
C) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
D) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)

3. Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A) Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account
B) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
C) Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
D) Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.

4. Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

A) Split the order into multiple order and group order items based on the service location
B) After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
C) Use the CPQ multisite feature and group the service locations and create orders for each group
D) Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

5. ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A) Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
B) Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
C) Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
D) Keep the number of attribute on the product low, avoid big picklist and direct assignments.

Solutions: