A Avaya certification puts you in leadership territory; the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam is the trailhead. The 65 practice questions at TestPassed are the most direct path up.
Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314 |
| Exam Number: | 3314 |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 62 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya Aura Experience Portal Proactive Outreach Manager (POM) |
| Available Languages: | English |
| Recommended Training: | Avaya Learning Center |
| Sample Questions: |  |
| Exam Way: | Computer-based exam (typically online proctored or authorized test center) |
| Pre Condition: | Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations. |
Avaya 3314 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Monitoring and Logs
|
| Topic 2: Proactive Outreach Manager (POM) | - Campaign Configuration
|
| Topic 3: Avaya Aura Experience Portal Architecture | - Core Components and Services
|
| Topic 4: Implementation and Deployment | - Installation and Configuration
|
Everything About Avaya Aura® Experience Portal with POM Implementation and Maintenance, Asked and Answered
Avaya Aura® Experience Portal with POM Implementation and Maintenance is an official Avaya certification exam, listed under the code 3314. Passing it earns you the Avaya Aura Experience Portal with POM Implementation and Maintenance certification, positioned at the Professional level. It also connects to Avaya Aura Experience Portal, Proactive Outreach Manager (POM). For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance exam contains 62 questions to answer within 90 minutes. The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.
Vendor requirements are revised periodically, so confirm the current conditions before registering.
Avaya recommends the following training for Avaya Aura® Experience Portal with POM Implementation and Maintenance candidates.
Reinforce whichever training you pick with the 65 practice questions in the TestPassed 3314 package, edited by experts who follow real test changes firsthand.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
Avaya Aura® Experience Portal with POM Implementation and Maintenance is structured into 4 official domains. The leading ones are Avaya Aura Experience Portal Architecture, Maintenance and Troubleshooting, and Proactive Outreach Manager (POM). The full topic breakdown appears above; accurate preparation starts with an accurate map.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.
When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)
- A. Priority of the job task
- B. Agents with the longest idle time are reserved for an eligible job
- C. Priority of calls in the queue
- D. Agent skill level
Correct Answer: A,D 🗳️
During an Avaya Aura Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:
UnknownHostExcaption: localhost
What could be causing this error? (Choose two.)
- A. The /etc/hosts file is not configured properly.
- B. The hostname of the server is not set up properly.
- C. A problem has been detected with the server hardware.
- D. A problem with the prerequisite software has been detected.
Correct Answer: A,D 🗳️
Which Avaya Aura Experience Portal component interfaces with WebLM server for licensing services
- A. Primary Experience Portal Manager
- B. Media Processing Platform
- C. Communication Manager
- D. Auxiliary Experience Portal Manager
- E. Session Manager
Correct Answer: A 🗳️
Which statement about Proactive Outreach Manager (POM) is true?
- A. POM provides Common Agent Desktop integration with Call Center Elite.
- B. Contact Recorder uses the same Dialer license for the integration with POM.
- C. The POM call back feature supports progressive dialing mode.
- D. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.
Correct Answer: D 🗳️
On the Avaya Aura Experience Portal (AAEP) system that will perform voice campaigns, which three prerequisites are required on the AAEP before installing Avaya Proactive Outreach Manager (POM) software?
(Choose three.)
- A. Ensure VoIP ports (H.323 or SIP) are in service
- B. Install an email server
- C. Configure on the external database
- D. Ensure the correct number of telephony and POM licenses
- E. Install an SMS gateway
Correct Answer: A,D,E 🗳️
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