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Avaya 72400X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam |
| Exam Number: | 72400X |
| Related Certifications: | ACSS - Avaya Aura Communication Applications Support ACSS - Avaya Aura Core Components Support |
| Exam Price: | 125 USD |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple-choice, Multiple-response, Scenario-based |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Collaboration Applications Support Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning Certification |
| Sample Questions: |  |
| Exam Way: | Onsite at Pearson VUE test centers / Online remote proctored |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya Aura Core Components and UC infrastructure |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Equinox Solution Architecture | 20% | - Avaya Aura Platform Components - Breeze Platform & Snap-ins - Equinox/IX Workplace Client Overview |
| Topic 2: Session Border Controller & Security | 15% | - ASBCE for Remote Access - Firewall Traversal & Security Policies - Certificate Management |
| Topic 3: Presence & Messaging Services | 25% | - Instant Messaging Configuration - Avaya Aura Presence Services Deployment - Integration with System Manager & Session Manager |
| Topic 4: Avaya Aura Messaging Integration | 20% | - Troubleshooting Messaging Issues - User Provisioning & Synchronization - Voicemail Routing & MWI |
| Topic 5: Client Configuration & Troubleshooting | 20% | - Desktop & Mobile Client Setup - Call Flows & Signaling - Diagnostic Tools & Log Analysis |
Everything About Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support, Asked and Answered
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support is an official Avaya certification exam, listed under the code 72400X. Passing it earns you the Avaya Certified Support Specialist (ACSS) certification, positioned at the Professional / Support Specialist level. It also connects to ACSS - Avaya Aura Core Components Support, ACSS - Avaya Aura Communication Applications Support. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support takes 70%, and the official registration fee is 125 USD. Retakes charge the full 125 USD again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated TestPassed practice scores above the requirement before committing to a date.
The Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support exam contains 60 questions to answer within 90 minutes. The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
No mandatory prerequisites; recommended experience with Avaya Aura Core Components and UC infrastructure
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Sign-up for Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support goes through the official channels below.
One planning note: the exam is delivered Onsite at Pearson VUE test centers / Online remote proctored.
Avaya recommends the following training for Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support candidates.
Reinforce whichever training you pick with the 60 practice questions in the TestPassed 72400X package, edited by experts who follow real test changes firsthand.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support is structured into 5 official domains. The leading ones are Client Configuration & Troubleshooting (20%), Session Border Controller & Security (15%), and Avaya Aura Messaging Integration (20%). The full topic breakdown appears above; accurate preparation starts with an accurate map.
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A support technician wants to analyse the AAWG log files. The technician has logged into the AAWG CLI via SSH and can't remember the location of the AAWG log files.
Which CLI alias command will get them directly to the AAWG log files folder?
- A. cd2 logs
- B. cdto logs
- C. cdto log
- D. cd logs
Correct Answer: D 🗳️
How does setting the "IP Video" parameter to "N" (NO) on the signaling group between Communication Manager and Session Manager affect Avaya IX Workplace Clients (Windows/Mac/iOS/Android)?
- A. The Clients can use video when calling each other, but can't use video when calling CM (H.323) users.
- B. The Clients can't use video during any type of calls.
- C. The Clients can use video during multipoint calls (calls to an Avaya Equinox Virtual Meeting Room), but can't use video during P2P calls.
- D. The Clients can use video during P2P calls, but can't use video during multipoint calls (calls to an Avaya Equinox Virtual Meeting Room).
Correct Answer: A 🗳️
A customer is unable to register on an Avaya IX Workplace Client (Windows). The following message is displayed:
CHECK YOUR WEB ADDRESS AND TRY AGAIN.
While troubleshooting a support technician checked the AADS.log and find the following information:
class com.avaya.asm.core.exceptions.DMException: executeSessionMethod: cannot talk to Cassandra: command=StatementCommand [com.avaya.ustore.cas.SMSessionDAOAdapter$1@7b99f956] nestedException: class com.avaya.asm.core.exceptions.DMException: checkCluster: cannot talk to Cassandra nestedException: com.avaya.asm.core.exceptions.ConnectionPoolInitializerException:connections are down
What is causing this failure?
- A. Data replication failure between Session Manager and AADS.
- B. AADS is unable to communicate with Session Manager's Cassandra Database.
- C. AADS is unable to communicate with System Manager's Cassandra Database.
- D. AADS Cassandra database is down.
Correct Answer: D 🗳️
Which three call flow steps apply to Avaya IXTM Workplace for Web Client? (Choose three.)
- A. Register and use SIP Signaling with Communication Manager.
- B. Exchange HTTPS Signaling with Avaya Aura Web Gateway (AAWG).
- C. Exchange Instant Messages with Presence Services via HTTPS.
- D. Obtain Dynamic Configuration from AADS.
- E. Obtain Dynamic Configuration from SM.
Correct Answer: A,C,D 🗳️
When troubleshooting an Avaya Equinox Conferencing solution issues related to access from the public network, debugging which component is recommended first?
- A. Session Border Controller
- B. Avaya Aura Communication Manager
- C. Session Manager
- D. Avaya Aura Web Gateway
Correct Answer: B 🗳️
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