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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customization Considerations and Limitations | 7% | - Declarative vs programmatic options - Performance and scalability - Limits and governor considerations |
| Topic 2: Adoption and Analytics | 5% | - Moderation and community governance - Reporting and dashboards - Engagement and adoption strategies |
| Topic 3: Branding, Personalization, and Content | 15% | - Content management and CMS integration - Personalization and targeted content - Branding and layout customization |
| Topic 4: User Creation and Authentication | 13% | - User provisioning methods - Single Sign-On and identity providers - External user activation and permissions |
| Topic 5: Sharing, Visibility, and Licensing | 17% | - Data access and security model - Sharing rules and external visibility - License types and allocation |
| Topic 6: Administration, Setup, and Configuration | 25% | - Deployment and migration - Site setup and activation - PRM and service integration |
| Topic 7: Templates and Themes | 10% | - Lightning and Visualforce options - Theme customization and design - Template selection and configuration |
| Topic 8: Experience Cloud Basics | 8% | - Platform capabilities and limitations - Experience types and use scenarios - Use cases and benefits of Experience Cloud |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Question 1
UrsaMajor Solar (UMS) noticed that quest users are unable to see images on its customer portal.
Which setting should UMS enable in order for quest users to see the images?
A. "Allow guest users to self register" in the Administration Workspace
B. "Enable Image Connect for guest users" in the Administration Workspace
C. The "Jepson" theme in the Builder Workspace
D. "Let guestusers view asset files and CMS content available to the community" in the Administration Workspace
Question 2
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
A. Financial Services Lightning template
B. Insurance agent permission set license
C. Insurance Agent Portal Lightning template
D. Financial Services Community permission setlicense
Question 3
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their ownleads in the portal UMS has decided to use Partner Central template.
Which three should UMS take at a minimum In order to meet the requirement?
A. Create a Lead Process for Lead Distribution
B. Enable Allow External Creation'' in Digital Experience settings
C. Create a Lead Queue for Lead Distribution.
D. Configure Lead creation Leadon low Distribution inside PRM Workspace.
Question 4
Which step denotes the completion of an Experience Cloud site setup?
A. Activating the site
B. Assigning roes to users
C. Assigning profiles to users
D. Setting up SSO
Question 5
Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers' weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?
A. The preconfigured Insights reports need to be modified to meet GDPR requirements.
B. The Community manager for Europe does not have System Administrator privileges.
C. The Experience Cloud site for Europe has more than a million users.
D. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C,D | Question 3 Answer: A,C,D | Question 4 Answer: A | Question 5 Answer: A |
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