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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist is performing a glucose tolerance test. Which of the following actions should the phlebotomist take after the patient drinks the glucose solution?
A) Start timing according to the test protocol.
B) Ask the patient to exercise lightly.
C) Collect all remaining specimens immediately.
D) Allow the patient to eat crackers.
2. Which of the following actions should a phlebotomy technician take upon withdrawing a winged infusion needle?
A) Dispose of the 16-gauge needle.
B) Activate the safety device.
C) Depress the syringe plunger.
D) Place the capillary pipette in clay.
3. A phlebotomist is collecting from a patient under droplet precautions. Which of the following PPE is most directly indicated?
A) Shoe covers only
B) Sterile gown only
C) Lead apron
D) Surgical mask
4. Which of the following actions demonstrates active listening by a phlebotomist?
A) Explaining that all patients feel the same way
B) Restating the patient's concern for clarification
C) Looking away while the patient speaks
D) Interrupting the patient to save time
5. A phlebotomist is relaying a message to the patient. Which of the following describes the patient in this situation?
A) Decoder
B) Receiver
C) Encoder
D) Sender
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |



