Prepare B2C-Commerce-Architect Exam Questions [2023] Recently Updated Questions
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To be eligible for the Salesforce B2C-Commerce-Architect certification exam, candidates must first have a Salesforce Certified B2C Commerce Developer certification. Additionally, candidates are required to have significant experience in designing and implementing ecommerce solutions using Salesforce B2C Commerce Cloud. The exam is designed to test the candidate's knowledge and skills in various areas, including commerce architecture design, solution implementation, and management of integrations and deployment.
NEW QUESTION # 37
A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem.
How should a Solution Architect describe the role of Customer 360 Data Manager in this context?
- A. Customer 360 Data Manager can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.
- B. Customer 360 Data Manager cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands.
- C. When Customer 360 Data Manager is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed by Customer 360 Data Manager.
- D. Customer 360 Data Manager can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.
Answer: A
NEW QUESTION # 38
An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?
- A. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self-service portal.
- B. Copy any relevant .ess code from the organization's website and paste it into the pages for the self-service portal in Page Builder.
- C. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
- D. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
Answer: A
NEW QUESTION # 39
A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.
Which three design and architecture considerations should a Solution Architect follow to ensure that the 'Order on Behalf of functionality works well for all the designated storefront customers?
Choose 3 answers
- A. Default user is required for anonymous storefront shoppers.
- B. Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.
- C. Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.
- D. The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.
- E. The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.
Answer: C,D,E
NEW QUESTION # 40
Northern Trail Outfitters (NTO) Just went live after migrating its online shop to B2C Commerce from a custom eCommerce platform. NTO now needs to migrate its orders NTO cannot provide a B2C Commerce feed, but a custom export We from its current eCommerce site.
What are the correct steps to migrate these orders to B2C Commerce?
- A. Receive the orders file and use a job to generate the orders m B2C Commerce schema. Ask the client to import them on production before the launch.
- B. Receive the orders file and use a Job to place new orders in B2C Commerce with the order data received.
- C. Create a B2C Commerce Support ticket and ask them to import the order flies received from Northern Trail Outfitters.
- D. Receive the orders file and use a Job to generate the orders in B2C Commerce schema. Create a B2C Commerce Support ticket to ask them to Import the orders.
Answer: D
NEW QUESTION # 41
Northern Trail Outfitters (NTO) wants to migrate its online shoo from a custom ecommerce platform to B2C Commerce. NTO needs to migrate several thousands of customer records profile information, address book).
WTO can provide a B2C Commerce feed. It is currently using SHA-256 as an encryption mechanism for the customer passwords.
What approach can the Architect propose?
- A. Import the customer records, excluding the password field, and B2C Commerce will automatically require a password reset the first time a customer logs m to the storefront.
- B. Import the customer records, including the hashed password, as B2C Commerce supports SHA-2S6, and they will be able to login with their existing password.
- C. Do not import customer records and asks customers to create new accounts the first fame they try to log in to the B2C Commerce storefront.
- D. Import the customer records, with the hashed password as a custom attribute, and during the login compare the entered password with the hashed password and save it in the password field.
Answer: D
NEW QUESTION # 42
A merchant is selling a new product line of televisions. In order to deliver a good customer experience, the merchandising team wants the screen size to be incorporated into the search and navigation journey.
Which two things can the developer do to facilitate this for them?
Choose 2 answers
- A. Configure Screen Size threshold search refinement bucket definitions.
- B. Create a new search refinement for a Boolean value true or false and label it "big screen."
- C. Configure catalog-level search refinement definition for Screen Size.
- D. Define a new searchable attribute for Screen Size.
Answer: C,D
NEW QUESTION # 43
Northern Trail Outfitters (NTO) wants to migrate its online shoo from a custom ecommerce platform to B2C Commerce. NTO needs to migrate several thousands of customer records profile information, address book).
WTO can provide a B2C Commerce feed. It is currently using SHA-2S6 as an encryption mechanism for the customer passwords.
What approach can the Architect propose?
- A. Import the customer records, excluding the password field, and B2C Commerce will automatically require a password reset the first time a customer logs m to the storefront.
- B. Import the customer records, including the hashed password, as B2C Commerce supports SHA-2S6, and they will be able to login with their existing password.
- C. Do not import customer records and asks customers to create new accounts the first fame they try to log in to the B2C Commerce storefront.
- D. Import the customer records, with the hashed password as a custom attribute, and during the login compare the entered password with the hashed password and save it in the password field.
Answer: B
NEW QUESTION # 44
A company that is a shoe-producer is doing Salesforce B2C Commerce implementation. In their Enterprise Resource Warning (ERP) system, the products are marked as being one of three types: boots, sandals, and sneakers. The business requirements based on the type are:
* The messaging on Product Detail page is different
* Customers are able to filler their Product Search Results
The customer's operations team asks about the format in which to send this value in the catalog.
Which data type should the Architect specify for this attribute In the Data Mapping document?
- A. A custom attribute of type string containing comma separated values.
- B. A custom attribute of type enum-of-string (multiselect able value).
- C. A custom attribute of type enum-of-string (single selectable value)
- D. A custom attribute type set-of-string containing multiple values.
Answer: C
NEW QUESTION # 45
A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.
What are three actions that a Solution Architect must take when planning and deploying this solution? Choose 3 answers
- A. Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.
- B. Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.
- C. Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.
- D. Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.
- E. Integrate Salesforce Order Management to B2C Commerce for order history and user self service.
Answer: C,D,E
NEW QUESTION # 46
A company plans to build a new B2C Commerce storefront for a popular segment of products that generate high-volume sales. Their team is evaluating whether B2C Commerce is the right platform to build this storefront, and they are specifically concerned about how quotas and limits directly impact the efficiency and stability of solutions built on the platform.
Which two considerations should a Solution Architect keep in mind when considering B2C Commerce Governance and Quotas?
Choose 2 answers
- A. Object quotas status is updated with an up to 20-minute delay. Therefore, a Solution Architect must consider this delay when performing calculations related to traffic and limits.
- B. For sandbox instances, quotas can be softened by exporting them from a production instance and importing them onto a sandbox instance. This approach lets Solution Architects match the development environment to the production environment.
- C. Unless a site :s experiencing performance issues, the Solution Architect car assume that quota violations have not occurred.
- D. If an enforced quota is exceeded, an exception is thrown, which prevents the current operation from completing. The Solution Architect should design the solution so that the exception can be caught within a customization.
Answer: A,D
NEW QUESTION # 47
Our company is planning an integration with a 3rd party provider to get information about product rating. As an architect you're in charge of the Interface Specification Document so, you requested all needed information to the rating provider.
A few days later you receive an email with the desired information:
URL: http://ratingservice.com/rating/{productID}
User: ratingprovider
Pass: r$afF2!_dA
Select 2 correct answers you should do as an architect after receiving this information:
- A. Contact service provider and ask to for a URL over HTTPS protocol
- B. Use service Framework and verify service mode is live.
- C. Use service Framework and select service type HTTPS to make connection secure.
- D. Use dw.net.HTTPClient to open connection and setProtocol('secure')
Answer: A,B
NEW QUESTION # 48
The Client wants to have a flash sate on a few products every day. These products aresold through B2C Commerce as wellas an in store Point of Sale system that it tied to the same inventory.
AnArchitect analyzes the followingproposed solution:
Inventory feed w*l continue to run dailybut add a web-service call to compare and update B2C Commerce inventory in real time during checkout after a flash product's inventory reaches a threshold.
Which two risks should the Architect communicate to the Client about this solution?
Choose 2 answers
- A. If the product Inventory threshold that triggers the web service calls is reached too often. It will have a negative Impact on site performance.
- B. If the externals hosted web-service is unreliable. It could be a point of failure in the site s order placement flow.
- C. The default rate limiter configuration for the web-service could cause the web-service to return an exception during high traffic.
- D. Because the job would still be configured to run daily there will be a degrade in performance during non-flash sales periods
Answer: A,B
NEW QUESTION # 49
A merchant has asked their development team to add a new site.
Which two tasks are essential for correct site configuration prior to launch?
Choose 2 answers
- A. Assign a default payment type.
- B. Assign a default payment method.
- C. Assign a default payment processor.
- D. Assign the appropriate taxation type.
- E. Assign a default currency.
Answer: D,E
NEW QUESTION # 50
During the testing of the login form, QA finds out that the first time the user can log in, but every other login attempt from another computer leads to the homepage and the basket being emptied. Developers tried to debug the issue, but when they add a breakpoint to the login action, it is not hit by the debugger.
What should the Architect recommend developers to check?
- A. Add disable cache page in the template ISML - <iscache status--off''/>.
- B. Add remote include for the login page
- C. Check Login Form and any included templates for includes that enable page caching.
- D. Remove CSRF protection from Login Form Action.
Answer: C
NEW QUESTION # 51
Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.
Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?
Choose 2 answers
- A. It lets the business quickly integrate different systems without involving IT.
- B. It enables self-service and an increase in productivity through reusable microservices and APIs.
- C. It offers a template-driven approach for development.
- D. It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.
Answer: A,C
NEW QUESTION # 52
A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.
The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.
What are two implications that a Solution Architect should consider prior to implementing this solution? Choose 2 answers
- A. Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud
- B. Leads can have detrimental impact on quality of contact records in Sales Cloud
- C. Leads are unique contact records in Marketing Cloud
- D. Engagement history from the lead record will be natively available for contact record in Marketing Cloud
Answer: A,B
NEW QUESTION # 53
A new dent is moving from their existing ecommerce platform to B2C Commerce. They have an existing service that connects to the Email Marketing System. The endpoint of the service can directly parse the data posted by the customer from the Storefront page for marketing materials subscriptions. it if required that the service implementation on the B2C Commerce site supports authentication and encoding.
What type should the Architect document this new service as?
- A. HTTP
- B. HTTP Form
- C. Generic
- D. SOAP
Answer: D
NEW QUESTION # 54
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics).
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers
- A. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns
- B. Use SMS as a channel due to its significantly higher engagement rate as compared to email
- C. Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder
- D. Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months
Answer: B,C
NEW QUESTION # 55
A company has B2C Commerce and Marketing Cloud. The Marketing team wants to match up the purchasing data from B2C Commerce to the Marketing Cloud subscriber data.
Which two objects from B2C Commerce should a Solution Architect map to Marketing Cloud in order to meet the company's needs?
Choose 2 answers
- A. Profile
- B. Customer
- C. Contact
- D. Orders
Answer: D
NEW QUESTION # 56
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