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Work Orders Scheduling and Dispatch: 25-30%
- Optimizing Resource Scheduling: The test takers need to possess the knowledge of the resource optimization process, constraints, and objectives, as well as optimization profiles.
- Configuring Universal Resource Scheduling: This domain will measure competence in creating prerequisite views, enabling scheduling for entities, and managing the work-hours calendar for prerequisites. The subtheme will also evaluate one’s expertise in creating Power Automate flows for the population of data within requirements records.
- Managing Scheduling Alternatives: The candidates need to have the skills in configuring Quick Book and fulfillment preferences, as well as scheduling work orders with the Schedule Assistant and Schedule Board.
- Implementing Schedule Boards: Here the examinees should have the ability to reschedule and reassign work orders, schedule work orders manually, customize schedule boards, implement integrated map characteristics, and generate driving guidelines for field agents.
- Implementing Schedule Assistant: This subject area covers your skills in filtering data, specifying search radiuses, applying restrictions to resource queries, and troubleshooting Schedule Assistants.
Career Path for Microsoft MB-240 Certification Exam-Passers
The successful candidates who get the passing score in the Microsoft MB-240 exam are eligible for different roles, such as:
- Solutions Architect with the Internet of Things Skills.
- Data Analyst;
- Field Service Engineer;
Payscale.com mentions that a Solutions Architect with the Internet of Things skills can get an annual salary of around $105k. Also, a Data Analyst can ask for an offer of $61k per year as stated by the same site.
Career Path
After successfully completing the Microsoft MB-240 exam, you will be awarded the associate-level certification. It qualifies you to apply for a variety of job roles, for example:
- Business Analyst (IT).
- Sales Operator Analyst;
- Customer Relationship Management (CRM) Analyst;
The average salary for the professionals with this certification can go as high as $141,084 per annum.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Inventory and Assets | 15% | - Inventory management
|
| Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
|
| Field Service Mobile and Customer Experience | 20% | - Mobile app configuration
|
| Work Order Management | 25% | - Manage work orders lifecycle
|
| Schedule and Dispatch Work | 20% | - Resource scheduling
|



