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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Infrastructure and Software Solutions | 15-20% | - HP hardware infrastructure (servers, storage) - Security features and compliance - Software and management solutions |
| HP Point of Sale (POS) Solutions | 25-30% | - POS system integration and deployment - Customer use cases and ROI scenarios - HP POS hardware solutions (ElitePOS, rp series) |
| HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
| Sales Strategy and Customer Engagement | 15-20% | - Identifying customer needs and pain points - Proposal development and closing techniques - HP solution positioning and competitive differentiation |
| HP Retail and Hospitality Solutions Overview | 15-20% | - HP portfolio introduction for retail and hospitality - Industry trends and challenges in retail/hospitality - Value proposition of HP solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
Question 1
What can you find on HP Asset Hub? (Select three.)
A. Emailers (EDMs)
B. Videos
C. Customer presentations
D. Images
Question 2
A customer is looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android. Which device would you recommend?
A. HP Engage One
B. HP Engage Flex Mini
C. HP Engage One Pro
D. HP Engage Go 13.5"
Question 3
For which use cases could you recommend HP Engage Express to your customer? (Select three.)
A. Video surveillance
B. Self-service ticketing in airports
C. Self-checkout in retail
D. Contactless patient admission
Question 4
Which HP security feature helps develop and maintain a robust software image that remains up to date?
A. HP Image Assistant
B. HP Client Security
C. HP Manageability Integration Kit
D. HP Sure Recover
Solutions:
| Question 1 Answer: B,C,D | Question 2 Answer: C | Question 3 Answer: B,C,D | Question 4 Answer: A |
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