PDF for paper, SOFT for PC simulation, APP for everything else: the Avaya Aura(TM) Contact Center Implementation package from TestPassed covers every study style, and statistically the APP version wins, chosen by the majority of examinees. All versions carry the same 6202 questions.
Avaya 6202 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura™ Contact Center Implementation Exam |
| Exam Number: | 6202 |
| Certificate Validity Period: | Credential status subject to Avaya certification policies |
| Related Certifications: | Other Avaya Aura Contact Center Certifications Avaya Certified Implementation Specialist – Contact Center (ACIS-6202) |
| Passing Score: | Not publicly specified |
| Real Exam Qty: | 65 |
| Available Languages: | English |
| Exam Price: | Varies by region (exam provider pricing) |
| Exam Duration: | Not publicly specified (typically ~90–120 minutes) |
| Exam Format: | Multiple Choice |
| Sample Questions: |  |
| Exam Way: | Proctored testing via Avaya Learning / authorized test centers. |
| Pre Condition: | No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 6202 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network and Security Configuration | - Networking Setup
|
| Topic 2: Installation and Configuration | - Server Preparation and Software Setup
|
| Topic 3: Avaya Aura Contact Center Architecture and Components | - Core System Overview
|
| Topic 4: Feature Administration | - Contact Center Functionality
|
| Topic 5: Backup and Maintenance | - System Operations
|
Everything About Avaya Aura(TM) Contact Center Implementation, Asked and Answered
Avaya Aura(TM) Contact Center Implementation is an official Avaya certification exam, listed under the code 6202. Passing it earns you the Avaya Aura certification, positioned at the Implementation / Specialist level. It also connects to Avaya Certified Implementation Specialist – Contact Center (ACIS-6202), Other Avaya Aura Contact Center Certifications. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing Avaya Aura(TM) Contact Center Implementation takes Not publicly specified, and the official registration fee is Varies by region (exam provider pricing). Retakes charge the full Varies by region (exam provider pricing) again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated TestPassed practice scores above the requirement before committing to a date.
The Avaya Aura(TM) Contact Center Implementation exam contains 65 questions to answer within Not publicly specified (typically ~90–120 minutes). The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
No formal prerequisites mandated, though Avaya implementation experience and course attendance recommended.
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the Avaya Aura(TM) Contact Center Implementation exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
Avaya Aura(TM) Contact Center Implementation is structured into 5 official domains. The leading ones are Feature Administration, Avaya Aura Contact Center Architecture and Components, and Installation and Configuration. The full topic breakdown appears above; accurate preparation starts with an accurate map.
Avaya Aura(TM) Contact Center Implementation Sample Questions:
You are installing a new SIP-based Contact Center Manager Server (CCMS)
Which statement about setting up and configuring the hardware connections for the CCMS is true?
- A. A direct connection to both the ELAN subnet and the Contact Center Server subnet through a
dedicated NIC is not required - B. A direct connection to the ELAN subnet through a dedicated second NIC is required
- C. A direct connection to the Contact Center Server subnet through a dedicated NIC is not required
- D. A direct connection to the ELAN subnet through a dedicated second network interface card (NIC) is not
required
Correct Answer: D 🗳️
You are planning to install the License Manager application on the same server on which Contact
Center Manager Server (CCMS) is installed Which IP address should be entered when configuring the
contact center components that require access to the License Manager ?
- A. the Contact Center subnet IP address of the server used for Contact Center Server Administration
(CCMA) - B. the ELAN IP address of the switch
- C. the Contact Center Server subnet IP address of the server used for CCMS
- D. the ELAN IP address of the server used for CCMS
Correct Answer: C 🗳️
A customer is installing Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity
to an Avaya Communication Server 1000 ( CS1000) switch with a remote survivable CS1000 backup site
(Geographical Redundancy) As part of the solution the customer wants to implement an AML based
contact center with Contact CENTER Manager Server (CCMS) installed in the main site and in a remote
Backup site. You are currently installing the primary site CCMS?
What is the process for configuring the CS1000 Remote Backup/Survival Call Server (Survival Media
Gateway)?
- A. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG ELAN IP address in the "Alternative Switch IP Address" Field - B. In the CS1000 System, configure a management IP and use this IP in the "Switch IP Address" field
under the CS1000 tab in the Installation Wizard - C. In the CS1000 System Element Manager, configure the alternate Switch IP Address, The CS1000 will
distribute the primary CCMS registration IP to the backup CS1000 SMG - D. During CCMS Installation go to the Installation Data Window to the CS1000 tab, enter the CS1000
SMG Contact Center Subnet IP address in the "Alternative Switch IP Address" Field
Correct Answer: A 🗳️
You are installing the Contact Center Manager Administration (CCMA) software on a prepared server
for the first time This will be the first CCMA server on the network. The System Readiness Check window
indicates under the software tab that Web Server Internet Information Service (xx) is not installed on the
server. The installation wizard was stopped
What should be done to connect the error?
- A. Re-install the Windows operating system with IIS Service
- B. Return the installation wizard and ignore the message
- C. Using Windows 2008 Server Manager, Add Role that will install IIS
- D. Continue the installation wizard, then download and install IIS before rebooting
Correct Answer: C 🗳️
You are installing an Application Module Link (AML) based Contact Center Manager Server (CCMS)
with only one network interface card (NIC) CARD After finishing the installation, and looking under the
System Control and Monitor Utility, it is noticed that the TFE, VSM and ASM services are down
Which three situations can cause this? (Choose three)
- A. There is no network connection between the CCMS and Communications Server 1000 (CS1000) Ping
both directions to verify the connection - B. Within the CS1000 AML configuration, verify ELAN and VAS configuration and verify AML is enabled
- C. Nodal License must be changed to a Corporate License, otherwise the services will stay down
- D. Only a SIP-based CCMS can have one LAN card Add a second LAN card
Correct Answer: A 🗳️
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