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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Collaboration and Integration | |
| Topic 2: Sales Productivity and Management | |
| Topic 3: Data Management | |
| Topic 4: Reports and Dashboards | |
| Topic 5: Industry Knowledge | |
| Topic 6: Account and Contact Management | |
| Topic 7: Opportunity Management | |
| Topic 8: Implementation Strategies | |
| Topic 9: Sales Lifecycle Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. The sales manager at Cloud Kicks has proposed that the consultant hold a discovery meeting with 250 employees who use Sales Cloud currently to gain information to improve adoption.
Which approach should the consultant recommend to the sales manager to meet this goal efficiently?
A) Ask all employees to email their ideas and feedback to the consultant.
B) Send a survey to all employees asking for a list of desired changes.
C) Meet with a large group of employees to listen to their feedback.
2. The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.
What is a consideration when using the Kanban view?
A) It can summarize records by Currency fields.
B) It can show roll-up summary fields for Currency fields.
C) It can display up to 10 fields per card.
3. In a recent management meeting, the VP of sales voiced concern over the current economic environment. To better understand the effectiveness of its marketing efforts, the VP expressed a need to monitor and reduce churn going forward.
Which strategy should a consultant recommend to address the VP's concern?
A) Create a year over year sales by Account report.
B) Create a Historical Trending report.
C) Create an average stage duration by Opportunity report.
4. Cloud Kicks maintains products and price books on an external platform due to the high frequency of product pricing changes. Sales managers want to monitor pipeline by sales rep and track team revenue to goal in Sales Cloud.
What should the consultant do to meet the requirement?
A) Implement Opportunity Teams and Opportunity Splits.
B) Create reports on closed Opportunities.
C) Use Opportunities and enable Forecasts.
5. Cloud Kicks has organization-wide defaults set to Private for Account.
With the rollout of Opportunity Teams, what should a consultant consider?
A) Opportunity should be set to Public Read/Write first.
B) The Opportunity's Account will be implicitly Read for the team.
C) The Opportunity will be implicitly Write for the team.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |



