A Microsoft certification puts you in leadership territory; the Microsoft Dynamics CRM 2016 Customization and Configuration exam is the trailhead. The 95 practice questions at TestPassed are the most direct path up.
Microsoft MB2-712 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2016 Customization and Configuration |
| Exam Number: | MB2-712 |
| Exam Format: | Drag and drop, Multiple choice, Simulation, Case studies |
| Exam Duration: | 120β150 |
| Exam Price: | $165 USD |
| Passing Score: | 700 / 1000 |
| Available Languages: | English, French, German, Japanese, Spanish |
| Certificate Validity Period: | 2 years |
| Related Certifications: | MCSA: Microsoft Dynamics CRM 2016 |
| Real Exam Qty: | 50β60 |
| Recommended Training: | Microsoft Official Course 80710: Customization and Configuration in Microsoft Dynamics CRM 2016 |
| Exam Registration: | Microsoft Learning Registration Prometric Scheduling |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Prometric testing centers |
| Pre Condition: | No formal prerequisites; recommended experience with Microsoft Dynamics CRM 2016 |
| Official Syllabus URL: | https://www.microsoft.com/en-us/learning/exam-MB2-712.aspx |
Microsoft MB2-712 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage entities, relationships, and fields | 27% | - Define entity ownership and properties - Create and configure fields and field types - Configure entity relationships (1:N, N:1, N:N) - Create and configure system and custom entities |
| Topic 2: Implement forms, views, and visualizations | 24% | - Manage system, public, and personal views - Apply themes and interface customizations - Create and configure charts and dashboards - Create and customize forms |
| Topic 3: Configure Microsoft Dynamics CRM settings | 25% | - Configure organization and system settings - Manage security roles, business units, and teams - Configure auditing, document management, and email integration |
| Topic 4: Implement business rules, workflows, and processes | 24% | - Configure and apply business rules - Design business process flows - Create and manage background and real-time workflows - Implement dialogs and custom actions |
Microsoft MB2-712 Exam FAQ: Worry-Free Answers
Microsoft Dynamics CRM 2016 Customization and Configuration is an official Microsoft certification exam, listed under the code MB2-712. Passing it earns you the MCSA: Microsoft Dynamics CRM 2016 certification, positioned at the Associate level. It also connects to MCSA: Microsoft Dynamics CRM 2016. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing Microsoft Dynamics CRM 2016 Customization and Configuration takes 700 / 1000, and the official registration fee is $165 USD. Retakes charge the full $165 USD again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated TestPassed practice scores above the requirement before committing to a date.
The Microsoft Dynamics CRM 2016 Customization and Configuration exam contains 50β60 questions to answer within 120β150. The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
No formal prerequisites; recommended experience with Microsoft Dynamics CRM 2016
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Sign-up for Microsoft Dynamics CRM 2016 Customization and Configuration goes through the official channels below.
One planning note: the exam is delivered Online proctored or onsite at Prometric testing centers.
Microsoft recommends the following training for Microsoft Dynamics CRM 2016 Customization and Configuration candidates.
Reinforce whichever training you pick with the 95 practice questions in the TestPassed MB2-712 package, edited by experts who follow real test changes firsthand.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the Microsoft Dynamics CRM 2016 Customization and Configuration exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
Microsoft Dynamics CRM 2016 Customization and Configuration is structured into 4 official domains. The leading ones are Implement business rules, workflows, and processes (24%), Manage entities, relationships, and fields (27%), and Implement forms, views, and visualizations (24%). The full topic breakdown appears above; accurate preparation starts with an accurate map.
Microsoft Dynamics CRM 2016 Customization and Configuration Sample Questions:
You have a Dynamics CRM organization.
You need to tell a user which types of out-of-the box charts are available on a personal dashboard in CRM.
Which two types of charts are available? Each correct answer presents a complete solution.
- A. pie
- B. funnel
- C. Scatter
- D. doughnut
- E. tag
Correct Answer: A,B π³οΈ
You plan to configure security for a Dynamics CRM organization. You enable field -level security on a field You establish a profile that can read and modify the field. You need to ensure that a user can read and modify the field.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
- A. Assign the profile to a team of which the user is a member.
- B. Configure the user as the owner of the profile.
- C. Assign the profile to the user.
- D. Assign the profile to a security role to which the user is assigned.
Correct Answer: A,C π³οΈ
You have a Dynamics CRM organization that contains two business units named Sales and Marketing.
You need to create a team to which you can assign security roles and that can contain users from the Sales business unit What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
- A. Create an owner team that belongs to the Sales business unit.
- B. Create an access team that belongs to the Sales business unit.
- C. Create an access team that belongs to the root business unit.
- D. Create an owner team that belongs to the root business unit.
Correct Answer: A,D π³οΈ
You have a Dynamics CRM organization that contains a custom activity entity named TimeSheet.
You have a user named User1 who uses Dynamics CRM for tablets apps.
User1 can see the system activities in the app, but fails to see TimeSheet. You need to ensure that Userl can see TimeSheet.
What should you do?
- A. Assign a security role to User1.
- B. Enable TimeSheet for mobile.
- C. Configure the mobile express form for TimeSheet.
- D. Configure the activity pointer for mobile.
Correct Answer: B π³οΈ
A user named User1 is the owner of a background workflow that makes changes to an account after the Credit Limit field of the account is modified.
A user named User2 adds a new account and saves the record.
A user named User3 edits the record and changes the street address of the account.
A user named User4 edits the record and adds a parent account.
User2 changes the value in the Credit Limit field and assigns the account to User4.
You need to identify which name will be displayed in the Last Modified By Field on the account record.
Which name should you identify?
- A. User4
- B. User1
- C. User3
- D. User2
Correct Answer: B π³οΈ
Warner 
Alan 
Alger 
Ingemar 
Heloise 
Barbara 
Camille 
Atwood 
Hamiltion 
Adonis 
John 
Vera 
Blithe 
Marguerite 
Nicholas 
