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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Implementation and Deployment Considerations | - Solution deployment lifecycle - Post-sales support and maintenance concepts |
| Retail Industry Knowledge | - Customer experience in retail environments - Retail operations and business processes |
| Sales Methodology | - Competitive positioning and differentiation - Consultative selling approach |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. When did the Food Marketing Institute (FMI) formally establish the UPC as the standard symbol for product marketing?
A) 1990's
B) 1980's
C) 1960's
D) 1970's
2. The Supermarket Application (SA) is engineered for which markets?
A) Specialty and department store retailers
B) General merchandise retailers
C) International and multinational supermarket and hypermarket retailers
D) Small and medium business markets
3. The AnyPlace Kiosk is availablein which flat-panel touch screen sizes?
A) 15-inch, 17-inch, 21-inch
B) 15-inch, 17-inch, 19-inch
C) 17-inch, 19-inch, 21-inch
D) 14-inch, 17-inch, 19-inch
4. Which statement is true about Toshiba Global Commerce Solutions?
A) It provides only small retailers with hardware to reduce costs.
B) It provides only large retailers with technical resources to increase sales.
C) It provides only medium and large retailers with point-of-sale (POS) store solutions.
D) It provides retailers of all sizes with point-of-sale (POS) store solutions.
5. Toshiba Global Commerce Solutions is part of which Toshiba group?
A) Toshiba Digital Products
B) Toshiba TEC
C) Toshiba Business Systems
D) Toshiba Electronic Devices
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |



