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IBM M6040-420 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM SureMark Printer Portfolio Overview | - Overview of SureMark 1xR and 2xR models - Key differentiators and positioning in retail environments |
| Retail Point-of-Sale (POS) Integration | - Compatibility with IBM POS systems and retail solutions - Typical deployment scenarios in retail checkout environments |
| Printer Features and Capabilities | - Connectivity options and hardware configurations - Receipt printing performance and reliability features - Serviceability and maintenance considerations |
| Installation and Operational Considerations | - Basic setup and integration requirements - Operational reliability and uptime expectations |
| Sales Positioning and Value Proposition | - Competitive advantages in retail printer market - Customer pain points addressed by SureMark printers |
IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:
1. Which SureMark printer model is recommended for a retailer who needs a dual-station
printer with check imaging function?
A) TI9
B) 1NR
C) 2NR
D) 2CR
2. What are two ways that the Toshiba SureMark printer meets retailers' demands?
A) Toshiba SureMark printers are built to last and can be serviced by the retailer.
B) Toshiba offers many color options to meet customer demands.
C) Toshiba offers a single warranty option that meets customer needs.
D) Toshiba offers the industry's fastest thermal receipt printing.
3. Which two components are Customer Replaceable Units (CRUs) on SureMark 2xR printers?
A) paper feed mechanism
B) main system card
C) Light Path LEDs
D) printhead
4. Which printer component collects information for onboard diagnostics and systems
management?
A) Systems Management Sensors
B) Remote Management Agent
C) Light-Path Management
D) POS sensor driver
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,D | Question # 3 Answer: B,D | Question # 4 Answer: B |



