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CIPS L5M9 Exam Syllabus Topics:

Section	Objectives
Topic 1: Understand planning and control in operations management	- Analyse forecasting and demand management 1. Forecasting methods 2. Demand management approaches - Analyse inventory planning and control 1. Just-in-time and lean principles 2. Inventory models and systems - Analyse capacity planning and control 1. Aggregate planning 2. Scheduling techniques
Topic 2: Understand the improvement of operations management	- Analyse quality management and improvement 1. Statistical process control 2. Quality management approaches (TQM, Six Sigma) - Analyse operations improvement strategies 1. Continuous improvement (Kaizen) 2. Benchmarking techniques 3. Lean operations and waste reduction
Topic 3: Understand the design of operations management systems	- Analyse the design of processes and capacity 1. Process types and layouts 2. Capacity planning strategies - Analyse the design of goods and services 1. Product and service design considerations 2. Design for sustainability and lifecycle
Topic 4: Understand the concept and scope of operations management	- Analyse the role and activities of operations management in organisations 1. The extent of operations management in organisations 2. Definitions of operations and operations management 3. Operations management in different types of organisations - Critically assess the objectives and strategies of operations management 1. The stages of development of operations strategy 2. From implementing to supporting to driving strategy 3. Top down and bottom up perspectives of operations strategy 4. Order qualifying and order winning objectives 5. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)

CIPS Operations Management Sample Questions:

Question #1

Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?

A. no- the construction industry does not require the storage of inventory
B. yes- its important that materials are ordered to the correct timescale to ensure the project remains on track
C. yes- this is the most important aspect of managing a construction project
D. no- inventory management is a key focus in the manufacturing industry only as raw materials are converted into outputs

Reveal Solution Discussion 0

Correct Answer: B 🗳️