CIPS L5M9 Test Passed : Operations Management

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CIPS L5M9 Exam Syllabus Topics:

CIPS Operations Management Sample Questions:

Question 1

Inventory Management is an important focus of operations within the Construction Industry. Is this TRUE?

A. no- the construction industry does not require the storage of inventory
B. yes- its important that materials are ordered to the correct timescale to ensure the project remains on track
C. yes- this is the most important aspect of managing a construction project
D. no- inventory management is a key focus in the manufacturing industry only as raw materials are converted into outputs

Question 2

The operating process which ensures projects are completed according to customers' specifications is known as what?

A. process selection
B. procurement
C. quality control
D. project management

Question 3

Continuous Operations is a manufacturing methodology which is driven by forecasted customer numbers and has a low level of work-in-progress inventory. Is this true?

A. no- in continuous operations there is a high level of work-in-progress inventory
B. yes- in continuous operations there is a high level of standardisation
C. yes- in continuous operations there is a low level of automation
D. no- in continuous operations actual customer numbers are used

Question 4

George has recently been hired as the new Operations Manager at a cake factory. He has 10 years; experience but his most recent employment was as an Operations Manager in an accountancy firm. George believes that the skills and responsibilities of an Operations Manager is the same regardless of the organisation he works for. Which of the following would be one of these responsibilities? Select TWO

A. increase profit
B. keep customers happy
C. create competitive advantage
D. manage a team

Question 5

The DMAIC Methodology includes five phases, what are these?

A. design, measure, apply, improve, consult
B. define, measure, analyse, improve, control
C. define, manufacture, apply, increase, conclude
D. design, manufacture, analyse, implement, control

Solutions: