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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Care Pack and Support Services | - Service offerings
|
| Topic 2: Environmental Sustainability | - Sustainable printing initiatives
|
| Topic 3: Printing Technologies | - Core printing technologies
|
| Topic 4: Workflow and Productivity Solutions | - Business productivity features
|
| Topic 5: HP Imaging and Printing Portfolio Overview | - HP printer and multifunction product lines
|
| Topic 6: Security and Compliance | - Print security solutions
|
| Topic 7: Basic Troubleshooting | - Common printing issues
|
| Topic 8: Customer Needs Assessment and Solution Positioning | - Identifying customer printing requirements
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What are the benefits of HP FastRes 1200? (Select two.)
A) fast data transfer, less network traffic
B) enhanced color gamut
C) slow, but reliable data transfer
D) more dots per inch
E) great image and text quality
2. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)
A) Fine art
B) CAD drawings
C) Schematics
D) Blue prints
E) Banners
3. Which HP technology is designed to simplify printer driver management?
A) HP Color Access Control
B) HP Instant Support
C) HP Easy Printer Care
D) HP Universal Print Driver
4. Which HP technology contributes to the HP value proposition of "simplicity"?
A) HP Instant-on Fuser
B) HP Output Server
C) HP FastRes 1200
D) HP Universal Print Driver
5. Which useful functionality does a hard disk add to HP LaserJets and MFPs?
A) CD/DVD creation
B) job storage
C) job accounting
D) wireless printing
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: E | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
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