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HP HP2-H28 Test Passed : Selling HP Printing and Computing Services

HP2-H28 actual test
  • Exam Code: HP2-H28
  • Exam Name: Selling HP Printing and Computing Services
  • Updated: Sep 06, 2026
  • Q & A: 44 Questions and Answers
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $49.99  

About HP HP2-H28 Exam

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HP HP2-H28 Exam Syllabus Topics:

SectionObjectives
Topic 1: Services and Lifecycle Management- Managed services and subscriptions
  • 1. Device-as-a-Service (DaaS)
    • 2. Print-as-a-Service models
      - Device lifecycle services
      • 1. Deployment and management services
        • 2. Support and maintenance offerings
          Topic 2: Sales and Positioning Skills- Competitive positioning
          • 1. HP differentiation vs competitors
            • 2. Use-case driven selling strategies
              - Solution-based selling approach
              • 1. Value proposition articulation
                • 2. Identifying customer business needs
                  Topic 3: HP Portfolio Overview- HP Printing Solutions
                  • 1. LaserJet and PageWide product families
                    • 2. Enterprise printing workflows and security
                      • 3. Managed Print Services (MPS)
                        - HP Computing Solutions
                        • 1. Commercial PCs and Workstations
                          • 2. Hybrid work solutions
                            Topic 4: Customer Needs and Industry Use Cases- Vertical solutions
                            • 1. Education and public sector solutions
                              • 2. Healthcare printing and computing
                                - SMB and enterprise segmentation
                                • 1. IT cost optimization strategies
                                  • 2. Workforce productivity needs

                                    HP Selling HP Printing and Computing Services Sample Questions:

                                    Question 1

                                    Why is HP Printing and Computing Sales specialization important for partners?

                                    A. Partners selling HP hardware will be able to deliver their own branded services.
                                    B. Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
                                    C. Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
                                    D. Partners start accumulating rebates with their first services sale.


                                    Question 2

                                    Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

                                    A. Partners can have more interventions as HP can dispatch them to any existing customer,
                                    B. Partners receive two funded headcount to join their sales team during first year.
                                    C. Partners pay lower list prices on product line (only printer and computer) in scope
                                    D. Partners get priority access to parts for repair,
                                    E. Partners receive extra rebates on all HP equipment sold.
                                    F. Partners receive a percentage of the rebate payment on their sales.


                                    Question 3

                                    What are the four pillars of the HP Printing and Personal Systems Attach Services portfolio?

                                    A. sales, pre-sales, post-sales, and customer satisfaction
                                    B. configuration, deployment, usage, and care
                                    C. configuration, deployment, security, and warranty
                                    D. ready to use, productive, enhanced customer experience, and peace of mind


                                    Question 4

                                    Why is HP Printing and Computing Sales specialization important for partners?

                                    A. Partners selling HP hardware will be able to deliver their own branded services.
                                    B. Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
                                    C. Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware.
                                    D. Qualifying Partners can also generate additional profit by delivering services on behalf of HP.


                                    Question 5

                                    Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

                                    A. Data Protection
                                    B. Defective Media Retention
                                    C. Remote Delete
                                    D. Keep Safe


                                    Solutions:

                                    Question 1
                                    Answer: D
                                    Question 2
                                    Answer: B,E,F
                                    Question 3
                                    Answer: B
                                    Question 4
                                    Answer: D
                                    Question 5
                                    Answer: B

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