A Avaya certification puts you in leadership territory; the Avaya Aura Communication Manager Administration exam is the trailhead. The 92 practice questions at TestPassed are the most direct path up.
Avaya 3100.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Communication Manager Administration Exam |
| Exam Number: | 3100 |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Price: | USD 125–175 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Related Certifications: | ACIS - 6002 Avaya Aura Communication Manager & CMM Messaging - Embedded ACSS - 3101 Avaya Aura Session and System Manager |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Real Exam Qty: | 60–92 |
| Recommended Training: | Administering Avaya Aura Communication Manager Official Avaya Documentation |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites recommended; prior experience with Avaya Aura Communication Manager is highly advised |
| Official Syllabus URL: | https://downloads.avaya.com/css/P8/documents/100171706 |
Avaya 3100.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Routing & Trunk Configuration | 25% | - Trunk groups: CO, Tie, SIP, ISDN - Route patterns and Automatic Route Selection - VDNs and vector routing - Call coverage and hunt groups |
| System Maintenance & Troubleshooting | 15% | - System backup and restore - Basic fault isolation - Alarm monitoring and reporting - System logs and activity history |
| User & Endpoint Administration | 25% | - SIP/H.323 endpoint setup - User features and permissions - Class of Service (COS) and Class of Restriction (COR) - Station configuration and management |
| Avaya Aura Architecture & System Access | 20% | - System Management Interface (SMI) navigation - Communication Manager role in Aura platform - Avaya Site Administration (ASA) usage - Command Line Interface (CLI) basics |
| Communication Manager Messaging | 15% | - Messaging features and administration - Messaging system integration - Mailbox configuration |
Avaya 3100.1 Exam FAQ: Worry-Free Answers
Avaya Aura Communication Manager Administration is an official Avaya certification exam, listed under the code 3100.1. Passing it earns you the Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Manager Administration certification, positioned at the Specialist level. It also connects to ACSS - 3101 Avaya Aura Session and System Manager, ACIS - 6002 Avaya Aura Communication Manager & CMM Messaging - Embedded. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing Avaya Aura Communication Manager Administration takes Not publicly disclosed by Avaya, and the official registration fee is USD 125–175. Retakes charge the full USD 125–175 again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated TestPassed practice scores above the requirement before committing to a date.
The Avaya Aura Communication Manager Administration exam contains 60–92 questions to answer within 90 minutes. The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
No mandatory prerequisites recommended; prior experience with Avaya Aura Communication Manager is highly advised
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Sign-up for Avaya Aura Communication Manager Administration goes through the official channels below.
One planning note: the exam is delivered Online proctored or onsite at authorized test centers.
Avaya recommends the following training for Avaya Aura Communication Manager Administration candidates.
Reinforce whichever training you pick with the 92 practice questions in the TestPassed 3100.1 package, edited by experts who follow real test changes firsthand.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the Avaya Aura Communication Manager Administration exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
Avaya Aura Communication Manager Administration is structured into 5 official domains. The leading ones are Communication Manager Messaging (15%), Call Routing & Trunk Configuration (25%), and User & Endpoint Administration (25%). The full topic breakdown appears above; accurate preparation starts with an accurate map.
Avaya Aura Communication Manager Administration Sample Questions:
Consider the signaling Group Information shown in the exhibit.
Which SAT command can you use to get the IP address of the Far-end Node of the Signaling group 50?
- A. List ip-interface nodes
- B. List node-name all
- C. Display board CLAN10
- D. List ip-address nodes
Correct Answer: B 🗳️
What does the Class of Service (COS) setting control?
- A. The pre-defined features that a user can access and use
- B. The applications that a user can access and use
- C. The capabilities or limits of calling privileges
- D. The level of service that the user will receive
Correct Answer: B 🗳️
Explanation: Only visible for TestPassed members. You can sign-up / login (it's free).
Which statement most accurately describes the major difference between Automatic Alternative Rom (AAR) and Automatic Route Selection (ARS) in a typical installation?
- A. AAR chooses routes automatically; ARS chooses routes according to a manually administered route plan.
- B. AAR routes calls over a public network; ARS routes calls over a private network.
- C. AAR chooses routes automatically; ARS chooses routes according to pre programmed, best-choice parameters.
- D. AAR routes calls over a private network; ARS routes calls over a public network.
Correct Answer: D 🗳️
You are configuring Personal Station Access (PSA) and you configure the Communication Manager with the following settings:
-
Set TTI enabled = 'Y'
-
Set PSA Associated code = '25' and disassociate code '#25'
-
Set security code for the station = '1234'
You activate the station by keying in FAC for PSA, station extension number, '#', the security code of the station, and '#'. However, the station is not activated.
Which statement describes the issue to be addressed?
- A. You did not key in the correct activation sequence
- B. You did not enable PSA on the COS of the station.
- C. You need to set TTI = 'n'
- D. You should not set the security code in sequential order.
Correct Answer: B 🗳️
A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBX system.
Which service Type Should you selected in the configuration of the trunk?
- A. Internal
- B. Operator
- C. Tie
- D. Tandem
Correct Answer: C 🗳️



