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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Platform UX Implementation | - Declarative UX Configuration - Lightning Design System (SLDS) - Mobile UX and Responsive Design | |
| Topic 2: UX Fundamentals | 16% | - Human-Centered Design Principles - Branding and Visual Design Impact - Accessibility and Inclusive Design - Usability and Information Architecture |
| Topic 3: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 4: Discovery | 13% | - Business Value of Salesforce UX - Research Methods and Tools - Salesforce UX Personas and Processes - User Needs and Requirements Gathering |
| Topic 5: Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. A UX Designer wants to communicate the value of diversity, inclusion, and equality in design.
Which business outcomes represent these values?
A) Economic growth, greater market share, and less employee turnover
B) Critical investing, more employee turnover, and greater market share
C) Inclusive recruitment, lower market share, and less employee turnover
2. What would it mean for the user when designing perceivable content?
A) The content should not be visible to all senses.
B) The content should not be visible to all senses.
C) The content should only be visible.
D) The content should only be audible.
3. Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?
A) Keyboard actions provide audio feedback.
B) Actionable items are highlighted in a specific color.
C) Tabbing order is logical.
4. The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation.
Which design should the design use?
A) Refactored
B) Proactive
C) Reactive
D) Responsive
5. Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access tosales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
A) All sales reps will have Read access to Accounts for all Opportunities.
B) Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
C) Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
D) All sales reps will have Read access to all Accounts.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |



