Peoplecert ITIL-4-HVIT Test Passed : ITIL 4 Specialist: High-Velocity IT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. A team limits the number of work items allowed in each stage of its workflow and visualizes the flow of work on a board.
Which outcome is this MOST likely to achieve?

A) Increased utilization of every team member
B) Guaranteed regulatory compliance
C) Reduced work in progress and improved flow
D) Elimination of all defects

2. What does a digital organization have to do to create or maintain a competitive advantage?

A) Change how the IT function develops products and services
B) Use digital products to automate interactions with consumers
C) Provide multiple, integrated support channels for products and services
D) Deliver innovative new products and services quickly and reliably

3. A service provider is about to engage in a partnership with a large retailer. The service provider will integrate the retailer's systems for online shopping.
How can the 'relationship management' practice contribute to this initiative?

A) By encouraging behaviours that are consistent with the shared values of both organizations
B) By establishing the communication channels required to support the online shopping services
C) By developing an understanding of the patterns of usage of the online shopping services
D) By negotiating and agreeing with the retailer the service targets for the integrated systems

4. An organization wants to increase its revenue by reducing the delay between the uploading of reference data for new products and the ability to place sales orders.
Which activity would MOST contribute to achieving this?

A) Chaos engineering
B) DevSecOps
C) Continuous integration / continuous deployment (CI/CD)
D) A/B testing

5. A service provider wants to compare two different versions of a checkout page by directing live traffic to each and measuring which produces more completed purchases.
Which technique is being used?

A) Chaos engineering
B) Static code analysis
C) A/B testing
D) Regression testing

Solutions: