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HP HP2-I15 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Selling Strategies and Solution Proposals | 10% | - Identify customer business requirements - Align HP solutions to customer needs - Communicate value proposition and competitive advantages |
| Desktop and Fixed Workstation Solutions | 25% | - Business environment suitability and TCO benefits - Form factors, performance specifications, and expandability - EliteDesk, ProDesk, and Z Workstation portfolio |
| Notebook and Mobile Workstation Solutions | 30% | - Processor, memory, storage, and display technologies - Security, manageability, and connectivity options - EliteBook, ProBook, and ZBook series features |
| HP Business Personal Systems Overview | 20% | - HP sustainability and security differentiators - Market trends and business use cases - Product portfolio and positioning |
| Accessories, Docking, and Peripherals | 15% | - Docking stations and connectivity solutions - Monitors and input devices - Compatibility and accessory recommendations |
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
1. Your manufacturing customer is looking for a solution for their creative teams that optimizes flexibility (hot desking). Members of these teams already standardized on the HP ZBook 17 G5 Mobile Workstations.
Which HP solution should you recommend to this customer?
A) HP USB-C Mini Dock
B) HP Thunderbolt Dock 120WG2 with the audio module
C) HP Ultraslim Docking Station
D) HP Thunderbolt Dock 230W G2 with the combo cable
2. How can you Help your worldwide corporate and enterprise customers with stable, consistent images and managed lifecycle transitions?
A) Offer a product with an HP Care Pack.
B) Offer a contract for after warranty care.
C) Offer a product with global series support.
D) Offer installation and recycle services.
3. What should you offer to a customer with a major pain point of IT management and device maintenance across their organizations?
A) HP DaaS one-year pack
B) HP Support Assistant
C) HP Services
D) HP Care Pack
4. What is the customer cost of HP Sure Sense?
A) There is no additional cost.
B) It is free If you register online within 30 days.
C) HP charges up to S5 per license, depending on volume.
D) HP charges SIO per license.
5. Why is the HP Endpoint Security Controller integral to the HP security stack?
A) It is the foundation of the HP security stack that creates the root of trust between the HP security solutions and the PC hardware.
B) It controls which information is sent to 3rd party security providers, including Intel and Microsoft.
C) It is another name given to the Trusted Platform Module (TPM), a dedicated microcontroller designed to secure the hardware through integrated cryptographic keys.
D) It is user-ready software that connects HP security services to the PC in a simple, intuitive way.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |



