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SAP C_TCRM20_73 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 |
| Exam Number: | C_TCRM20_73 |
| Exam Price: | USD 500 |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | Version-specific certification; valid for SAP CRM 7.0 EhP3 release |
| Exam Format: | Multiple Response, Multiple Choice |
| Related Certifications: | SAP Certified Application Associate - CRM Fundamentals |
| Passing Score: | 64% |
| Available Languages: | Japanese, English, German |
| Sample Questions: |  |
| Exam Way: | SAP authorized testing center or SAP certification delivery platform (availability depended on region and certification lifecycle). |
| Pre Condition: | No mandatory prerequisite certification. SAP recommends practical knowledge of CRM business processes and SAP CRM 7.0 EhP3 fundamentals. |
| Official Syllabus URL: | https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-fundamentals-with-sap-crm-70-ehp3-g/ |
SAP C_TCRM20_73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Marketing Process | 10% | - Marketing Fundamentals
|
| Topic 2: CRM Basic Functions | 12% | - Master Data Fundamentals
|
| Topic 3: Analytics and Reporting | 8% | - Business Analytics
|
| Topic 4: Sales Process | 15% | - Sales Cycle Management
|
| Topic 5: CRM Technology and Architecture | 10% | - Technical Foundations
|
| Topic 6: CRM WebClient UI Framework | 12% | - User Interface Fundamentals
|
| Topic 7: Service Process | 15% | - Service Management
|
| Topic 8: CRM Middleware and Data Exchange | 10% | - Integration Fundamentals
|
| Topic 9: Interaction Center | 8% | - Customer Interaction Handling
|
SAP C_TCRM20_73 Exam FAQ: Worry-Free Answers
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 is an official SAP certification exam, listed under the code C_TCRM20_73. Passing it earns you the SAP Certified Application Associate certification, positioned at the Associate level. It also connects to SAP Certified Application Associate - CRM Fundamentals. For anyone aiming at a leadership track in IT, this credential is one of the clearest markers of verified skill.
Passing SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 takes 64%, and the official registration fee is USD 500. Retakes charge the full USD 500 again, which is why accuracy in preparation matters more than volume. Validate your readiness with repeated TestPassed practice scores above the requirement before committing to a date.
The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 exam contains 80 questions to answer within 180 minutes. The SOFT engine from TestPassed imitates the real test scene on your computer and uses special methods to help you master questions and answers, so the official time limit becomes a practiced routine rather than a surprise.
No mandatory prerequisite certification. SAP recommends practical knowledge of CRM business processes and SAP CRM 7.0 EhP3 fundamentals.
Vendor requirements are revised periodically, so confirm the current conditions before registering via the official exam page.
Three versions share the same verified content: the PDF prints unlimited copies for paper study, the SOFT engine imitates the real test scene on Windows PCs, and the APP version runs on all electronic products, which is why the majority of examinees choose it. A free demo lets you try before deciding, and after purchase updates are free for 365 days, extendable afterward at a 50% discount.
Worry-free shopping means a 100% money-back guarantee with stated conditions. Take the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. Alternatively, exchange for two other exam products of equal value, free, keeping the update service on your original purchase.
Delivery is immediate: files unlock for download at payment and are emailed to you within one minute. If nothing arrives within 2 hours, check spam and contact our 7/24 customer attendants, who reply within two hours. Installation is unlimited, and credit card payment keeps your money safe.
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 is structured into 9 official domains. The leading ones are Analytics and Reporting (8%), CRM Basic Functions (12%), and Service Process (15%). The full topic breakdown appears above; accurate preparation starts with an accurate map.
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 Sample Questions:
Which of the following statement is correct for SAP CRM Product Master?
There are 2 correct answers to this question.
Response:
- A. One product can have one relationship only.
- B. Competitor product can be maintained in SAP CRM.
- C. You can maintain your own categories and hierarchies in CRM.
- D. Additional data that is maintained under CRM data using set types and attributes can be replicated to SAP ECC via middleware.
Correct Answer: B,C 🗳️
From a technical point of view, the SAP CRM product master is a collection or arrangement of which of the following?
Please choose the correct answer.
Response:
- A. Set Types
- B. Hierarchies
- C. Classifications
Correct Answer: A 🗳️
You need to enhance the product master in CRM with new fields. Which of the following are the steps required?
There are 2 correct answers to this question.
Response:
- A. Assign a product category to a transaction type
- B. Assign a set type to a product hierarchy/
- C. Create new attributes and a set type
Correct Answer: B,C 🗳️
You are responsible for the initial data load from SAP ERP to SAP CRM. Which categories of data do you have to consider?
There are 3 correct answers to this question.
Response:
- A. Business objects
- B. Customizing objects
- C. CRM-specific objects
- D. Corporate objects
- E. Condition objects
Correct Answer: A,B,E 🗳️
In pricing, which of the following statements are correct for condition maintenance?
There are 2 correct answers to this question.
Response:
- A. In general condition maintenance context (GCM), you can maintain you can maintain conditions that are in the condition maintenance group and that are assigned to the GCM.
- B. General Condition maintenance in the SAP CRM system can be carried out by using the CRM Webclient UI.
- C. A condition maintenance group bundles condition types and condition tables for condition maintenance.
- D. Within condition records, the number of levels in a value scale is limited to five.
Correct Answer: A,C 🗳️
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