Avaya 3000-2 Test Passed : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. With the release of 1.2 CCR, you now have the ability to have Wallboards. How is the number of unique Wallboard accounts determined?

A) It is a separately licensed feature of CCR.
B) It is equal to the number of licensed Administrators.
C) It is equal to the number of licensed Supervisors.
D) It is equal to the number of licensed Users.

2. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) CCR Agent is checked on the user's telephony tab.
B) All of the CCR licenses are being used.
C) The CCR agent is in After Call Work (ACW).
D) The CCR Agent is not an CCR administrator.
E) The CCR Agent is not logged into the phone.

3. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
B) Class "A" 24 volt power supply
C) Power over Ethernet switch conforming to 802.3af standards
D) Class "B" 24 Volt power supply

4. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?

A) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
B) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
C) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
D) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.

5. A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?

A) The phone has been restricted by the administrator.
B) The phone is set to Do Not Disturb (DND).
C) The phone requires a firmware update.
D) The phone has registered to a backup IP Office.

Solutions: